Frequently asked Questions.
What are your Payment Details
No Deposit – No upfront Monies
After we accept your request for an App[s], once built,and you agree to the app(s) we will give you a final quote .
We will then send you a request from Paypal with an invoice for the full amount .
You do have a full 30 days ,after you receive your app[s],to request a full refund .
Please Note : We will require your main e-mail address to fulfill the order. You do not need a Paypal account,you can pay with credit card as and when the invoice is sent to you.
How long does an App take to Create ?
We can’t put an exact time on the build , as this depends on the complexity of your instructions .
Usually 1-3 weeks
Extra time will be needed , as Apple has quite a long winded process, which at it’s minimum ,can be 10 days to process the App, after it’s built .
If your in a hurry , please take this into consideration .
How Many pages can I have ?.
This can be anything up to 8 ,but the more you have ,the longer the loading time on mobile devices,the less chance you have of retaining customer loyalty,as the longer they wait , the more chance they have of leaving your site without a purchase .
We recommend 5 as a maximum ,the choice is yours . If you need we will supply at no extra cost
What App name can I use ?
If you have a domain name ,this can be used for your app.You must obviously own the domain name .
If you do not ,we can purchase one for you [at an extra cost, to you ]
What do you include in your pricing ?
Depending on the type of project you require, we will supply you with everything you need to get an App up and running.
Including 24-7 Maintenance,and upgrades as long as your contract is current ,If you decide to leave us , we will transfer your App to you,as long as the appropriate monies have been finalized .
We will create an App [IOS],[Android] [WebApp], .
We will update your App, when and as necessary to the running of the app.
All you have to do is advertise your App .
What’s a Push Notification ?
Simply put, when you have an app, you can send the owner of that app ,a message.
These are supplied on an Unlimited basis , but any abuse,ie complaints from your Clients/Google/Apple , will see your app(s)terminated.
We do this to ensure ,all our clients get a fair share of the pie , if your app is found to being abused,then Google or Apple , have the right to ban our company ,not only is your app rejected, but we lose our business.
For Instance if you had a new special offer , you would tell us the offer [ at least 2 days before the event ], we would then push this notice to your customers. Voila – Instant message .
Can you add GPS to my app?.
No problem , just let us know your address, we’ll add GPS Finder to your app, no more lost customers .
What about a cart ?.
We can add a cart to your App, but you must already have this set up , with whatever company you wish to process your payments from,please remember , apple and google have strick policies when it comes to taking payments from customers from an app.
If your unsure ,it may be better sending them to a payment page on your main or mobile website.
Can you Create Coupons – Special Offers ?
We can add these to your App, but it may be better to use them for Push Notifications, such as Special Offers, thereby ,increasing your customers retention rate .